FAQs

General Partnership Questions

What is ketteQ and what makes it different from other supply chain planning platforms?

ketteQ is built for the next era of supply chain planning—adaptive, real-time, and powered by agentic AI. Our PolymatiQ™ solver runs thousands of scenarios across multi-pass models to deliver the best path forward. Unlike rigid legacy tools, ketteQ enables proactive, cross-functional planning across supply, demand, inventory, sales, and service. It’s Salesforce-native, fast to deploy, and designed to scale.

“The PolymatiQ™ Solver has revolutionized the way we approach supply chain planning—dynamic, multi-pass capabilities are a game-changer.” — Genpact

Why should I recommend ketteQ to my clients?

Because ketteQ gives you a powerful way to deliver measurable business impact quickly, and a unique edge in competitive situations. Our model allows you to lead transformative engagements with less partner competition and faster value realization. Success stories like Trimble, Cosmetica Labs, NCR, and ACG showcase the results: productivity gains, improved forecast accuracy, and streamlined collaboration across teams.

‍“Partnering with ketteQ allows us to deliver measurable value to our clients quickly, strengthening relationships and creating new opportunities.” Balanced Force

What types of companies are the best fit for ketteQ?

ketteQ serves mid-market to global enterprises across manufacturing, distribution, and service industries. Ideal candidates are those already using Salesforce or those struggling with disconnected sales and operations, forecast volatility, or inflexible legacy tools. Our customers range from $50M private-equity-backed businesses to $25B global enterprises.

What types of consulting firms does ketteQ partner with?

We partner with select, high-impact consulting firms that have deep supply chain domain knowledge and strong client relationships. Our partners—including Genpact, Plantensive, Balanced Force, Scott Sheldon, and Bristlecone—excel at leading clients through transformation and are trusted advisors to global clients.

Training & Enablement

How quickly can my team become certified and begin billing?

Our fast-ramp model allows your team to go from onboarding to billing in a matter of weeks, not months. We provide live and virtual training, shadowing on real client projects, and dedicated support through initial engagements. ketteQ’s architecture, tech stack, and Salesforce-native foundation make ramp-up intuitive and fast.

"We had consultants enabled and effectively engaged on projects in no time—ketteQ’s enablement approach set us up for success." — Scott Sheldon

What does the training process include?

Enablement includes:

Role-based training sessions (live and self-paced)
Deep dives into industry-specific use cases
Hands-on experience during real implementations
Access to our Partner Portal with tools, playbooks, and updates
Ongoing access to the ketteQ Partner Team

Implementation & Delivery Support

What kind of support does ketteQ provide during implementation?

From discovery to go-live, and aftercare, ketteQ works collaboratively with partners. There are no handoffs to hidden teams—just full transparency, clear roles, and a unified delivery approach that supports your reputation with the client.

"ketteQ doesn’t just show up at go-live--they’re with us every step of the way, making it easy to deliver a seamless client experience." — Balanced force

Can partners lead implementations independently?

Yes. Once certified and shadowed, your team can independently lead implementations and bill for delivery services. We’ll continue to support you as needed, but our goal is to enable partner-led delivery at scale.

Sales & Partner Growth

How do we identify the right opportunities for ketteQ?

Your team already understands where supply chain friction occurs. The most common signals that indicate ketteQ fit include:

Forecast accuracy issues
Excess or misaligned inventory
Poor collaboration between sales and operations
Inability to promise accurate delivery dates

These are ideal triggers to introduce ketteQ. Our solution provides the adaptive planning layer your clients are missing.

Does ketteQ offer deal support or co-selling resources?

Yes. ketteQ provides demo support, business case modeling, sales enablement collateral, and strategic guidance throughout the sales cycle. Our team partners closely with you to build confidence and drive velocity. We do the heavy lifting—you get the services upside.

Is there a partner portal?

Yes. The ketteQ Consulting Partner Portal provides a centralized location for:

Training and certification
Sales and marketing collateral
Product updates and release notes
Case studies and win stories
Event calendars and campaign materials

Access will be provided during onboarding.

Product & Platform

What is PolymatiQ™ and why does it matter?

PolymatiQ™ is ketteQ’s patent-pending agentic AI solver designed to support adaptive planning. It runs thousands of multi-pass simulations to identify the best path forward based on live data and business objectives. It tunes itself continuously and adapts to changing constraints, delivering superior results over rigid, one-shot legacy systems.

“The PolymatiQ™ Solver has revolutionized the way we approach supply chain planning—dynamic, multi-pass capabilities are a game-changer.” — Genpact

How is ketteQ integrated to Salesforce, and what are the related benefits and value?

ketteQ is built natively on the Salesforce Platform—not just integrated. It runs within Salesforce, using the same data, workflows, and security. This means real-time visibility, seamless collaboration between sales and operations, and faster decision-making without the need for connectors or data duplication.

Benefits include accelerated deployments, higher user adoption, and lower total cost of ownership. Companies already using Salesforce can extend its value with adaptive planning capabilities from ketteQ—improving forecast accuracy, inventory efficiency, and customer service. It’s a powerful combination that delivers operational and financial results—quickly.

Marketing & Thought Leadership

Does ketteQ offer co-op marketing opportunities for partners?

Yes. We regularly collaborate with partners on a range of joint marketing initiatives, including:

Trade show participation and booth sharing
Regional executive dinners and events
Webinars and virtual thought leadership sessions
Guest-authored blog posts and co-written content
Joint demand generation campaigns
Press releases announcing new customer wins

We believe in spotlighting shared success and elevating our joint value in the market.

‍Contact the ketteQ Partner Team to collaborate.

Getting Started

How do we begin our journey as a ketteQ partner?

It’s just four steps:

Connect with the ketteQ Partner Team
Together, we deliver awareness and training inside your firm
Build a joint go-to-market plan
Pitch and win opportunities—with our support at every step

We're here to make you successful from day one.