Business Architect

ketteQ is an AI-enabled supply chain planning and orchestration platform delivered as a SaaS solution. We help global organizations modernize supply chain operations through intelligent planning capabilities across demand, inventory, supply, and operations.

As we continue to grow, we are seeking an experienced consulting and transformation leader to join our Delivery organization as a Business Architect. This role is ideal for a strategic, customer-facing professional who combines deep supply chain expertise with strong implementation leadership and relationship management skills.

This is a strategic client delivery and transformation leadership role with opportunity to expand customer impact over time. You will lead complex customer engagements, guide solution strategy and deployment, and serve as a trusted advisor to client stakeholders throughout their transformation journey.

You’ll work alongside an experienced team supporting large global brands in a fast-paced, collaborative, andinnovation-driven environment.

Primary Responsibilities 

• Lead deployment of AI-enabled supply chain planning and orchestration solutions across demand, inventory, supply, distribution, and production planning use cases
• Serve as the primary strategic advisor and delivery lead for customer implementations, ensuring successful business outcomes and long-term customer success
• Partner with client business and technology stakeholders to assess current-state planning processes and design future-state operating models
• Translate complex business requirements into scalable solution designs and implementation strategies
• Guide customers through solution ideation, process transformation, implementation, testing, user adoption, and go-live activities
• Build trusted relationships with executive and operational stakeholders across customer organizations
• Identify opportunities to expand customer value through additional use cases, capabilities, and platform adoption over time
• Collaborate cross-functionally with Product, Engineering, and Delivery teams to improve implementation methodologies and influence product direction
• Support creation of detailed solution design documentation including integrations, workflows, architecture considerations, and data flows
• Provide leadership and oversight to project teams during implementation engagements
• Support issue resolution and risk mitigation throughout the implementation lifecycle
• Create and deliver customer-facing workshops, training materials, and solution demonstrations
• Stay current on emerging trends in supply chain planning, AI, and digital transformation

Qualifications / Skills / Competencies

• 8+ years of experience deploying Supply Chain Management software solutions with focus on Supply Chain Planning, including Demand Planning, Inventory Planning, Supply Planning, S&OP, Distribution Planning, or Production Planning
• Strong consulting background with experience leading enterprise transformation or implementation programs
• Deep understanding of supply chain operations within manufacturing and/or service-based industries
• Proven ability to translate business challenges into practical technology-enabled solutions
• Executive presence with strong customer-facing communication and stakeholder management skills
• Experience leading complex client engagements and managing cross-functional project teams
• Demonstrated ability to build long-term customer relationships and identify opportunities for expanded business impact
• Strong analytical, problem-solving, and organizational skills
• Technical fluency with enterprise applications, integrations, data structures, and cloud-based platforms
• Understanding of AI and machine learning applications within supply chain planning environments
• Experience with Agile delivery methodologies and project management tools
• Knowledge of SQL (PostgreSQL), JSON, XML, or Python is a plus
• Excellent written and verbal communication skills with ability to communicate effectively across technical and non-technical audiences
• Self-starter mindset with comfort operating in fast-moving, evolving environments
• Bachelor’s degree in Engineering, Supply Chain, Computer Science, Information Systems, or related field preferred
  

Preferred Certifications

• PMP, PMI-ACP, PRINCE2, CSM, or related project management certifications
• Six Sigma Green Belt or Black Belt
• SQL or Data Platform certifications

Equal Opportunity Employer

Individuals seeking employment at ketteQ are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.