Control Tower | Fulfillment and Allocation | Asset Management | Work Order Management | Service and Part Delivery
ketteQ’s Control Tower solution provides a single source of truth that delivers end-to-end visibility of decision-grade data from all sources and systems. Dashboards and decision support capabilities allow stakeholders to analyze performance and monitor configurable alert conditions that manage exceptions and drive continuous improvement.
Configurable alert conditions
Performance dashboards
Exception management
What if simulation and decision support
Predictive & Prescriptive analytics
Subscription notification system
Workflow and orchestration
On Time In Full (OTIF) fulfilment configuration
Better visibility and control
Consistent exception management
Efficient or automated processes reducing human error
Lower costs
Enables faster decision making
Better alignment and coordination across stakeholders
Greater customer service and revenue
When supply is limited, companies must make and align on the right strategies and trade-off decisions. ketteQ’s Fulfillment and Allocation solution provides the analytics to identify the right balance of goals, simulating the impact of different options. Users test, discuss, and make decisions that are then approved by stakeholders like sales, finance, marketing and operations.
Scenario and decision simulations
Workflow for visibility and collaboration for all stakeholders
Scenario analyser to score fulfilment options
Consensus building workflow to gather inputs, make decisions and secure approvals
Better balance of financial results
Better customer satisfaction
Improved internal alignment
Faster decision making
With ketteQ’s Asset Management solution, assets such as equipment or machines used in the supply chain or by customers are tracked throughout their life cycle from acquisition to disposal. Asset usage, performance, condition, and work history data enable decision support for preventive or corrective maintenance, refurbishment, and disposal.
Asset tracking
Maintenance planning
Service BOM Management
Performance dashboards and Analytics
Alerts and workflow
Increased asset uptime
Lower maintenance cost
Improved asset utilization and performance
ketteQ's Work Order Management solution offers a comprehensive platform where users can oversee every aspect of a work order, from its various stages to the associated information and workflow. Configurable order types allow for precise control over the involved steps and gates, complemented by alerts and KPI dashboards that facilitate activity tracking and performance analysis.
Order updates, communication and tracking
Mobile user interface
Alerts and workflow
Performance dashboards and analytics
Improved order execution and KPIs
Lower cost
Improved productivity and coordination
ketteQ’s Service & Part Delivery solution closely monitors each service or part order, managing milestones and potential technician or part delays. It employs predictive analytics, user-driven or automated processes, and notifications to facilitate the coordination of plans and enable efficient tracking and timely action.
Service / part order tracking and visibility
Alerts and notifications
Predictive & prescriptive analytics
Service Level Agreement (SLA) management
SLA performance analytics and dashboard
Part fulfillment logic and analytics
Better visibility and control
Efficient or faster situation management
Lower SLA penalties
Better alignment and coordination across stakeholders
Greater customer service and revenue