Mangala Gopalakrishna

As Senior Director of Salesforce at ketteQ, Mangala is an accomplished technology leader with 12+ years of experience leading Salesforce development teams as a senior leader, technical architect, and integration specialist, along with 8+ years as a team lead. She brings deep expertise across Salesforce Sales Cloud, Service Cloud, and AppExchange implementations, supported by a strong command of Salesforce architecture.

Mangala also has years of experience as a lead Java developer and a proven track record of delivering mission-critical projects across the full software development lifecycle. With domain expertise spanning retail, CRM, HR, and recruitment, she is highly adaptable and known for quickly adopting new technologies and architectures to deliver scalable, high-impact solutions.

Mangala earned her Bachelor of Engineering in Electrical and Electronics from Bangalore University, where she built the technical foundation that continues to shape her practical, solutions-driven approach to enterprise technology.