How CIOs are Using Supply Chain Planning to Deliver Financial Value

This is the final post in our three-part series exploring how today’s CIOs are transforming supply chain planning to create enterprise-wide value.

In Part 1, we explored the strategic pressure CIOs face to rethink planning entirely.
In Part 2, we examined how ketteQ + Salesforce delivers a modern foundation for intelligent, integrated planning.

Now, in Part 3, we’re focused on the results and a growing realization among CIOs: digital transformation has arrived, but traditional planning systems can’t keep up.

The Data Is There. The Platform Is There. But Planning Isn’t Ready.

Over the past decade, CIOs have led massive investments in digital infrastructure to include: cloud platforms, ERP modernization, real-time analytics, and advanced CRM systems like Salesforce. The enterprise is more connected than ever before.

But when it comes to supply chain planning, most organizations are still operating with rigid, siloed, and slow systems. Systems that weren’t designed for this level of speed, connectivity, or complexity. Systems that can’t fully leverage the digital ecosystems CIOs have already built.

That’s the gap CIOs are now racing to close.

What CIOs Are Discovering with ketteQ + Salesforce

When planning finally meets the modern enterprise platform, powerful things happen. ketteQ, built natively on Salesforce, gives CIOs the ability to embed planning directly into the business fabric where the data lives, where the users work, and where decisions need to be made.

But what truly sets it apart is PolymatiQ™, ketteQ’s scenario-solving engine powered by Agentic AI. Unlike traditional optimization tools, PolymatiQ is designed to thrive in complexity. It runs thousands of simulations in parallel, learns and adjusts models in real time, and uses intelligent agents to recommend the best course of action across cost, service level, and risk trade-offs.

In other words, it doesn’t just analyze data, it acts on it.

Real Results from CIO-Led Planning Transformation

Trimble Transportation connected Salesforce opportunity data to ketteQ’s demand planning engine, boosting sales productivity by 10% while improving forecast accuracy.

Carrier unified global planning processes, reduced inventory, and supported double-digit growth—all while consolidating onto a single Salesforce-native platform.

NCR Voyix replaced Oracle Cloud Planning with ketteQ in just five months, unlocking faster delivery commitments and greater supply chain responsiveness.

Johnson Controls used ketteQ to establish a global center of excellence for service parts planning, streamlining operations across brands and regions.

The Future of Planning Is Already Here

This is more than a systems upgrade. It’s the moment planning finally catches up to the rest of the digital enterprise.

ketteQ + Salesforce enables:

• Real-time visibility across departments

• A single platform for collaboration and execution

• AI-powered adaptation that learns and improves continuously

• Semi-autonomous decision-making that scales

And because it’s deployed in 3–6 months, CIOs can show results now—not three years from now.

The Takeaway

Digital transformation can’t succeed if planning is left behind. CIOs have done the hard work—connecting data, modernizing infrastructure, enabling platforms. Now it’s time for planning to rise to that same level.

ketteQ + Salesforce bridges the gap—and delivers real business value in the process.

Download the white paper: How ketteQ + Salesforce Empower CIOs to Revolutionize Supply Chain Planning