Solutions Consultant

About the Role

The Solutions Consultant is a key contributor to the success of our salesobjectives, providing supply chain domain expertise and deep product knowledgeacross all pre-sales engagements. This role works in close partnership with thesales organization, focusing on all activities that ensure target salesachievement, successful solution delivery, and total customer satisfaction.

This is not a support role. You will take the lead on discovery andsolutioning throughout the sales pursuit — owning the process of uncoveringcustomer pain, implicating that pain across the business, and architecting theright combination of ketteQ agents and solutions to address it. You arelaser-focused on making the customer's problem real, urgent, and solvable.

This is a hands-on role that blends deep supply chain planning expertisewith technical solution design, value engineering, and strong commercialinstincts. You will shape how customers and prospects experience ketteQ andplay a critical role in expanding our footprint within accounts.

What You Will Do

Discovery & Solution Leadership

• Take the lead on discovery within the sales pursuit — running workshops, asking the hard questions, and systematically uncovering customer planning challenges, process gaps, and decision-making breakdowns across demand, supply, inventory, and S&OP functions.
• Identify and implicate customer pain — connecting operational symptoms to financial impact and making the cost of inaction clear to economic buyers, champions, and technical evaluators.
• Map customer pain points to the appropriate ketteQ solutions and underlying planning agents, designing tailored solution architectures that show how ketteQ integrates with a prospect's existing APS and ERP environment.
• Qualify prospects according to ketteQ's capabilities and applicability, contributing to MEDDPICC-driven deal qualification and progression at every stage.
  

Pre-Sales & Solution Selling

• Partner with the sales team on qualified opportunities, leading solution demos, proof-of-value engagements, and technical deep dives with prospective customers.
• Assist in identifying customer needs, key stakeholders, and the economic buyer within the purchase decision.
• Construct and deliver custom demonstrations utilizing customer-provided data that address the customer's most urgent planning challenges. This may involve configuring specific planning agents and solution scenarios to illustrate measurable impact.
• Where necessary, create and deliver supplementary presentation materials — solution architectures, value frameworks, competitive comparisons — in support of customer-specific demonstrations.
• Contribute to RFP/RFI responses with clear, compelling articulation of ketteQ's differentiated approach.
• Consistently follow the sales process, ensuring that key deliverables are completed at each stage.
  

Value Engineering & Realization

• Own the value narrative from first engagement through post-deployment. Build and defend business cases that quantify the financial and operational impact of deploying ketteQ — including inventory reduction, service level improvement, planner productivity gains, forecast accuracy, and working capital optimization.
• Develop customer-specific ROI models and value assessments that tie directly to the metrics and KPIs the customer's leadership cares about.
• Partner with customer teams post-deployment to measure actual results against projected value, building proof points that support expansion and renewal.
• Translate value realization into customer success stories, reference data, and proof points that fuel future sales pursuits.
  

Solution Design & Delivery Support

• Define agent behavior, parameters, data integration requirements, and decision logic in collaboration with the customer and ketteQ engineering.
• Produce sales-to-services transition documentation and participate in handoff meetings to ensure successful transfer of newly won accounts to the deployment team.
• Monitor post-deployment performance and recommend additional agents or solutions to expand value within existing accounts.
  

Marketing, Events & Partner Ecosystem

• Represent ketteQ at industry events, trade shows, conferences, and webinars — delivering product demonstrations, thought leadership presentations, and customer-facing content.
• Support marketing initiatives including content development, case study creation, and campaign participation that reinforce ketteQ's positioning in the market.
• Participate in partner ecosystem activities — supporting joint selling motions, partner enablement sessions, and co-solutioning with technology and consulting partners.
  

Continuous Improvement

• Proactively provide effective feedback to product management and engineering on product gaps, agent performance, and improvement areas originating from the field.
• Communicate customer-driven product improvements and recommendations to the broader organization.
• Contribute to the development of solution templates, demo environments, best practices, and delivery accelerators.
• Stay current on supply chain planning trends, competitive landscape, and evolving customer expectations.

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What We Are Looking For

• 5+ years of experience in supply chain planning, management, consulting, implementation, or enterprise pre-sales, with domain expertise in one or more key industries (manufacturing, CPG, high-tech, industrial, or distribution).
• Knowledge of supply chain fundamentals, industry best practices, and available solutions in the APS/SCM/ERP space.
• Hands-on experience with one or more APS/planning platforms (SAP IBP, Kinaxis, Blue Yonder, o9, Anaplan, Oracle, Logility, or similar).
• Experience with MEDDPICC or comparable enterprise sales qualification methodology — you understand how to map technical value to business outcomes, identify and implicate pain, and support a structured sales process.
• Strong working knowledge of AI technologies and how intelligent agents are transforming enterprise workflows — both in terms of how agents change the way you work as a pre-sales professional and how they change the way your customers plan and make decisions.
• Proven ability to build business cases, ROI models, and value assessments that connect solution capabilities to measurable financial and operational outcomes.
• Strong understanding of supply chain planning processes, data flows, and KPIs across manufacturing, distribution, or service environments.
• Technical aptitude — comfortable working with data, SQL, and configuration tools. Python experience is a plus.
• Technically curious. You tinker, experiment, and dig into how things work. You don't wait for someone to hand you a demo script — you build, break, and improve things on your own.
• Excellent communication, presentation, facilitation, and time management skills — you can explain agent-driven planning to a VP of Supply Chain and a data engineer in the same afternoon.
• Experience with Salesforce is a plus, given ketteQ's native Salesforce deployment.
• Adaptable with strong initiative. Comfortable managing multiple priorities in a fast-paced startup environment where processes are evolving and your input shapes them.
• Ability to work independently within a team environment.
• Willingness to travel to customer sites, partner locations, and industry events as needed (approximately 30%).
• Bachelor's degree or equivalent experience.
  

What Sets You Apart

• You've lived through the limitations of legacy planning systems and you're energized by a fundamentally different approach.
• You are obsessed with customer pain. You don't demo features — you diagnose problems, make the cost of those problems impossible to ignore, and then show how ketteQ solves them.
• You think in terms of outcomes, not features — you measure success by the decisions your customers are able to make and the value they capture, not by the number of screens you've configured.
• You thrive in a dynamic startup environment. ketteQ is scaling fast, and you'll help define processes as much as follow them. You don't wait to be told what to do — you see what needs to happen and make it happen.
• You're a tinkerer. You're the person who spins up a new demo scenario on a Friday afternoon because you had an idea. You stay curious about new tools, new techniques, and new ways to use AI in your own workflow.
• You have a builder's mindset — you want to shape how an emerging category leader sells, delivers, and proves value.

Why ketteQ

• Category-defining technology: PolymatiQ™ is purpose-built for the world supply chains actually operate in — volatile, complex, and continuous.
• Real customer impact: Customers see measurable results in weeks, not years.
• Growth stage: Series B funded with strong momentum — you'll have real influence on how we scale.
• Open architecture: No proprietary lock-in. Customers keep their existing investments and ketteQ makes them better.
• Startup energy, enterprise ambition: You'll move fast and work on things that matter with a team of industry veterans who've built and scaled supply chain software companies before.

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