How adaptive planning fueled success for cosmetics manufacturer
Cosmetica isn’t just any manufacturer—it’s where innovation meets beauty, crafting the latest cosmetics for some of the biggest brands in the industry. Known for their expertise inlow-volume, high-mix production, Cosmetica’s supply chain is more than just a support function; it is a critical part of their brand identity. With every new product and custom blend, Cosmetica’s supply chain team delivers samples and small-batch runs that delight their customers. Yet, beneath this shine, their supply chain operations needed a boost to keep up with growth and the complexities of their high-mix environment.
For Cosmetica, maintaining its edge in a competitive market meant finding a solution that could help them stay agile while delivering flawless performance—a solution that could streamline their complex processes and enable them to meet the needs of their most demanding clients.
In the world of cosmetics manufacturing, success hinges on precision. With high-mix, low-volume (HMLV) production, Cosmetica’s supply chain juggled a vast array of materials, each with its own lead time, expiration date, and storage requirements. Managing this intricate operation with legacy systems and manual processes had become a burden, slowing down their ability to respond to changing demands.
Each time the team encountered a delay, missed forecast, or overstocked inventory, costs rose—and customer satisfaction dipped. Forecasting became a game of guesswork, with unpredictable lead times and rising costs adding to the strain. Cosmetica needed a solution that could adapt to their unique needs, enhancing both the accuracy and agility of their supply chain.
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In their search for a transformative solution, Cosmetica found ketteQ, a supply chain partner asadaptable and precise as the products they crafted. By choosing ketteQ’s Demand, Inventory, and Supply Planning solutions, alongside the Control Tower and Work Order Management tools, Cosmetica could finally reimagine their operations from end to end.
Built and deployed on Salesforce, ketteQ’s solutions provided Cosmetica with a single, integrated platform for tracking everything from demand signals to production timelines. Now, the entire team had instant access to real-time data and scenario analyses, helping them anticipate challenges, adjust workflows, and keep operations flowing smoothly.
Most importantly, ketteQ’s technology understood the specifics of Cosmetica’s world—like the expiration dates on materials and the small-batch, make-to-order approach that defined their products. With a clear line of sight across all operations, Cosmetica could now streamline its planning, reduce excess inventory, and respond faster to client demands, all while keeping costs in check.
Ultimately, ketteQ’s cloud-based solutions harness the right data and scenarios needed for much faster, more accurate planning to best meet on-time and in-full demand with lower inventory levels and costs. Keeping pace with the delivery needs and plans of their OEM customers with an adaptive planning platform that handles the dynamic and collaboration is an essential part of Cosmetica’s success.
The partnership with ketteQ has brought a glow to Cosmetica’s supply chain that even their customers have noticed. With streamlined processes, accurate forecasting, and improved visibility across departments, Cosmetica is achieving what once seemed impossible:
With ketteQ, Cosmetica’s supply chain is no longer behind the scenes—it’s a polished, precision-engineered powerhouse, keeping the company one step ahead in the ever-evolving world of beauty.
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